Srđana Taboroši

Trendovi u poslovanju

Organizational Behavior and innovations

Biljana Maljugić, Marija anđelić Matotek, Srđana Taboroši, Dijana Tadić

https://scindeks.ceon.rs/article.aspx?artid=2334-816X2501148M&lang=sr

Innovations are widespread in all fields today. They have been significantly studied in the scientific literature. With the advancement of technology, more and more attention is paid to them in practice. The aim of the paper is to establish the role of innovations in organizational behavior with the purpose of achieving positive effects on company performance and competitiveness through the analysis of selected literature. Management ensures the acquisition of new, external knowledge necessary for the organization to develop, while supporting and accepting internal proposals from employees in order to improve business. Creating a positive climate in the company creates an environment for the development of creativity and innovation, which is confirmed by quality interpersonal relations, teamwork, employee motivation, and job satisfaction. In addition to the Introduction and Tabular presentation, the paper contains five chapters that describe aspects of innovation development in a business organization. It is observed that commitment to open innovation and innovative behavior lead to an improvement of work performance and business performance of the company. The Tabular representation of theoretical research work - chronological literature review from 2016 to 2023 of selected references, according to domain and findings, is presented in the last chapter.

innovation, knowledge, open innovation, organizational behavior, innovative behavior

M51

Education Sciences

Influence of School Culture and Organizational Culture on Conflicts: Case of Serbian Primary Schools

Igor Kostovski, Dragana Glušac, Srđana Taboroši, Edit Terek Stojanović, Branka Janković, Milan Nikolić

https://www.mdpi.com/2227-7102/15/8/1049

This paper explores how school culture and key organizational culture dimensions, power distance, humane orientation, performance orientation, and in-group collectivism, affect different types of conflict (task, relationship, and process) in primary schools in Serbia. It also examines how gender and teachers’ organizational commitment moderate these relationships. Data were obtained by surveying 380 respondents, all of whom were primary school teachers in Serbia. The participants were between 23 and 65 years old. Of the total sample, 19.47% were male, and 80.53% were female. The mean values ranged from 1.8046 to 4.9847, with standard deviations between 0.7699 and 1.4785. The research was conducted using a simple random sampling technique. Teachers were given questionnaires through Google Forms, which they completed online. Printed versions were also distributed and later entered into the database. The study was guided by two research questions and two hypotheses. Data analysis was performed using SPSS (Statistical Package for the Social Sciences). The findings reveal that the school culture dimension of teacher professionalism and goal setting (r = −0.297 **; β = −0.496) and the organizational culture dimension of humane orientation (r = −0.303 **; β = −0.198) have the most substantial negative effects on conflict, indicating their beneficial role in reducing it. In contrast, power distance shows a strong positive relationship with conflict, particularly with relationship conflict (r = 0.230 **; β = 0.201). Additionally, excessive emphasis on teacher collaboration and performance orientation appears to increase relationship conflict (β = 0.226; β = 0.261, respectively). Gender differences emerged: cultural dimensions were more effective in reducing conflict among women than men. Among male teachers, power distance had a stronger influence, significantly increasing task conflict (r = 0.303 **). The school culture and organizational culture dimensions significantly reduce the conflict dimensions in the case of high teacher commitment. The dimension power distance has a statistically significant and positive effect on conflicts when organizational commitment is high (r = 0.247 **). Therefore, school culture and organizational culture dimensions achieve stronger effects in committed women, while power distance achieves stronger effects in committed men.

school culture; organizational culture; conflicts; teachers; primary schools; Serbia

M22

Management Journal of Sustainable Business and Management Solutions in Emerging Economies

Leadership in Organizations and the PR Department Work Quality

Edit Terek Stojanović, Mila Kavalić, Sanja Kovačić, Milan Nikolić, Marko Vlahović, Srđana Taboroši

https://management.fon.bg.ac.rs/index.php/mng/article/view/474

Research Question: This paper examines the influence of individual leadership dimensions on individual public relations dimensions. The transformational and transactional leadership dimensions, as well as the ethical leadership behavioural dimensions were considered as the independent variables in the study. As the dependent variables, the dimensions of the PR department work quality were considered: Ethical and Responsible Action, Proactive and Quality Performance, Strategic and Effective Action, Media Relations and Internal Public Relations. The paper also analyzes the moderating effects of leaders’ gender and leaders’ age on the observed relationships. Motivation: Previous research linking leadership and public relations can generally be divided into two groups. One group of such studies addresses the impact of leadership on public relations (Topic, 2021; Meng & Neill, 2021). The other research group relates to examining and defining the characteristics of leadership in public relations (Martinelli & Erzikova, 2017; Killingsworth & Flynn, 2016; Hamrin, 2016). However, the impression gained is that there is a lack of research which focuses on measuring the direct impacts of individual leadership dimensions on individual public relations dimensions, especially at the organizational level. This is even more emphasized when examining the influence of the dimensions of transformational leadership and ethical leadership behaviour. Idea: The idea is leadership in organizations has an impact on a number of individual and organizational performance indicators, including public relations and effectiveness in public relations. The paper also analyzes the moderating effects of leaders’ gender and leaders’ age on the observed relationships. Data: The research was carried out in Serbian companies. The respondents included PR managers, PR practitioners and marketing professionals. A total of 236 questionnaires were collected from 78 companies. Tools: The descriptive statistics for all of the observed dimensions. The correlation coefficients between the leadership dimensions and the PR department work quality dimensions. Regression analysis the leadership dimensions on the PR department work quality dimensions. Leaders’ gender and age as a moderator of the observed relationships. Findings: Transformational leadership has a greater impact than transactional. The influence of the Contingent Punishment Behaviour dimension can be negative as can that of Intellectual Stimulation. Female and older leaders have a greater influence on the PR department work quality dimensions. The impression is that female and older leaders have a stricter, more decisive and emotional management style, so the results of the PR department are more aligned with such requirements. Contribution: Such research would create a theoretical basis for the practical action of leaders in the promotion of public relations, especially in terms of individual public relations dimensions.

public relations, PR department work quality, transformational and transactional leadership, ethical leadership, Serbia

M23

Society and Economy

How can nature and nurture influence teleworkers: The influence of national culture and personal traits on job satisfaction

Srđana Taboroši, Jelena Rajković Avdija, Jasmina Poštin, Edit Terek Stojanović, Nemanja Berber, Milan Nikolić

https://www.akjournals.com/view/journals/204/47/1/article-p22.xml

The paper presents the results of research on the impact of national culture, Big Five personality traits, and emotional intelligence on job satisfaction in teleworkers. The impacts were also examined in conventionally employed, which enabled a comparison. The research was conducted in the countries of the Western Balkans and included 313 respondents. The job satisfaction of teleworkers is most positively influenced by humane orientation, performance orientation, agreeableness, conscientiousness, openness, self-regulation, and social skills. Self-awareness can act both positively and negatively, and neuroticism has a negative impact on job satisfaction. National culture has a greater impact on job satisfaction among conventionally employed rather than within teleworkers. Big Five personality traits work differently: extroversion has a greater impact on job satisfaction among conventionally employed, while agreeableness and conscientiousness have a greater impact on job satisfaction among teleworkers. Emotional intelligence has a greater impact on job satisfaction among conventionally employed rather than teleworkers. Teleworking employees are less influenced by the environment, and thus less influenced by national culture. Emotional intelligence helps conventionally employed work more, while teleworkers place higher value on the results of their work.

Big Five, emotional intelligence, job satisfaction, national culture, telework

M23

X Naučno – stručni skup PREDUZETNIŠTVO, INŽENJERSTVO I MENADŽMENT

BIOMASS SUPPLY CHAIN

Marija Matotek Anđelić, Srđana Taboroši, Biljana Maljugić

https://omorika.sfb.bg.ac.rs/bitstream/handle/123456789/2109/dedic.pdf?sequence=1&isAllowed=y

Reducing dependence on fossil fuels and mitigating their negative effects on the environment are some of the most promising benefits of using renewable energy sources. The diversity of available biomass resources makes it an attractive source of renewable energy. Given the variability in the supply and sources of biomass, supply chains play a key role in the efficient provision of this resource for energy production. This paper provides an overview of biomass supply chain operations, highlighting their aspects and challenges.

Supply Chain, Biomass, Renewable Energy Sources.

M33

XIV International Symposium Engineering Management and Competitiveness 2024

GREEN INNOVATIONS FOR THE GREEN FUTURE

Biljana Maljugić, Srđana Taboroši

https://www.tfzr.rs/emc/proceedings/EMC2024-Proceedings.pdf

In facing environmental challenges for enhancing environmental conservation, the aim of the paper is to examine the role of green innovations in modern business. The paper explores the possibilities of generating green innovations with the intention of sustainable development in the global context. It seeks to encourage all business entities, especially with a recommendation for the implementation of green innovations in companies in the Republic of Serbia. An analysis of selected, according to the latest publications, scientific literature has enabled answering research questions and forming a theoretical model for the green transformation of companies based on green innovations. Based on theoretical considerations, proposals and guidelines have been identified. In addition to the implementation of new knowledge and technological solutions, the motivation of managers for green entrepreneurship and green financial incentives are just some of the significant factors for the development of green innovations with effects on the environmental and business performance of companies.

Green Innovation, Sustainability, Performance, Green Transformation.

M33

JOURNAL OF ENGINEERING MANAGEMENT AND COMPETITIVENESS (JEMC)

Big five, narcissism and entrepreneurial intentions: Serbian students case

Edit Terek Stojanović, Srđana Taboroši, , Jasmina Poštin, Cariša Bešić, Nemanja Berber, Milan Nikolić

https://scindeks.ceon.rs/Article.aspx?artid=2334-96382302150T

The paper examines the influence of the dimensions of Big Five and Narcissism on dimensions of the Theory of Planned Behavior and Entrepreneurial intentions. The moderating effect of the item Student success (the perception of the students on their success) in studying on these relationships was also examined. The research was carried out in Serbia, and the respondents were students. The sample included 400 respondents. Extroversion, Openness to experience and Narcissism have the strongest positive influence on the Theory of Planned Behavior dimensions and Entrepreneurial intention dimension. The influence of Conscientiousness is positive, but somewhat weaker and concentrated on the Subjective norm dimension. Neuroticism has a weak negative influence, while the correlation analysis showed that there is a statistically significant negative influence on the Theory of Planned Behavior dimensions. Agreeableness has no influence, with the exception of one statistically significant and positive correlation with the Subjective norm dimension. In the case of Low Student success, Extroversion and Narcissism has a stronger positive effect on the Theory of Planned Behavior dimensions and Entrepreneurial intention dimension than in the case of High Student success. In general, narcissistic persons have a high opinion of themselves, are full of self-confidence, and are highly motivated to be successful, rich, and admired by other people. They see entrepreneurship as an opportunity to achieve what they think they deserve. Suggestions are made regarding the use of these potentials and the translation of a negative phenomenon, such as narcissism, into something useful for society.

Big Five, Narcissism; Theory of Planned Behavior; Entrepreneurial intention; Students; Serbia

M51

South East European Journal of Economics and Business

The Influence of Cultural and Personal Properties on Job Performances and Organizational Commitment in Teleworkers

Srđana Taboroši, Jasmina Poštin, Edit Terek Stojanović, Jelena Rajković Avdija, Nemanja Berber, Milan Nikolić

https://reference-global.com/article/10.2478/jeb-2023-0015

The paper presents the results of research on the impact of national culture, big five personality traits, and emotional intelligence on job performances and organizational commitment in teleworkers in West Balkan countries. These impacts were also determined for employees in conventional working arrangements, which enabled a comparison of the results for these two groups of respondents. The research was conducted in the countries of the West Balkan and included 313 respondents. National culture and emotional intelligence have a greater impact on job performances and organizational commitment for employees in conventional working arrangements than in teleworkers. Big five personality traits in some cases affect stronger for employees in conventional working arrangements, while in some cases they affect more powerfully in teleworkers. Teleworkers are less influenced by the environment, and thus less influenced by national culture. Also, teleworkers have fewer opportunities to use emotional intelligence in achieving business goals

national culture, emotional intelligence, job performances, organizational commitment, teleworkers

M23

International Journal of Simulation Modeling

Modelling the Impacts on Entrepreneurial Attitudes and Intentions of Freelancers

Edit Terek Stojanović, Predrag Mali, Bogdan Kuzmanović, Siniša Mitić, Srđana Taboroši, Milan Nikolić

https://www.ijsimm.com/Full_Papers/Fulltext2023/text22-3_651.pdf

This paper investigates the effects of the big five, individual entrepreneurial orientation, love of money, and theory of planned behaviour dimensions on the entrepreneurial attitude and intention among freelancers. The moderating effect of gender in freelancers was also examined. The research was conducted in Western Balkan countries: Bosnia and Herzegovina, Croatia, Montenegro, and Serbia. A total of 318 questionnaires were collected. The influences of the theory of planned behaviour and individual entrepreneurial orientation dimensions are significant and positive. The positive impact of dimension openness is emphasised. Motivation to make money has a strong and positive effect on entrepreneurial attitudes and intentions, especially among men. The desire to achieve freedom through money has a positive impact on entrepreneurial attitudes, but also a negative effect on entrepreneurial intentions. Analytical and graphical modelling of the detected impacts was performed. Based on the real values of the independent variables that apply to a certain freelancer, analytical models can be used to simulate the entrepreneurial attitudes and intentions of that individual.

Big Five, Individual Entrepreneurial Orientation, Love of Money, EntrepreneurialIntention, Freelancers, Modelling

M23

Organizacija

Can Machiavellianism and Money Intentions Influence Entrepreneurial Intention?

Srđana Taboroši, Jelena Rajković, Edit Terek, Nemanja Berber, Jasmina Poštin, Cariša Bešić, Milan Nikolić

https://reference-global.com/article/10.2478/orga-2023-0020

Background and purpose The purpose of this research is to examine how Machiavellianism and the desire for money can influence entrepreneurial intentions. It could be assumed that the desire for money and Machiavellian tendencies can develop the desire for success in people and eventually entrepreneurial intention. Methodology Respondents were surveyed using a questionnaire. Four hundred students were from three faculties at two universities in Serbia responded the questionnaire. The study utilized Smart PLS software. Results It was shown that there is a statistically significant positive impact of Machiavellianism and money intention on entrepreneurial intentions. Money intention is also a mediator in the relationship between Machiavellianism and entrepreneurial intentions. The theoretical contribution of the research is that these influences on entrepreneurial intentions have not been sufficiently examined so far, especially the influence of money intention. The practical significance of the research is the observation of the possibility that people who have a high level of Machiavellianism and money intention can be identified, understood, and systematically directed towards entrepreneurship. Conclusion Although the observed characteristics can be considered negative, people who possess them also possess entrepreneurial potential, and can create social good. These motives are not desirable, but such people can be useful for society: it is certainly better to spend energy on entrepreneurial ventures and further development of their own company, than on something else, less useful, or even destructive.

Machiavellianism, Money intention, Entrepreneurial intention, Students, Serbia

M23

XIII International Symposium Engineering Management and Competitiveness 2023

EMPLOYEE TURNOVER DURING THE GREAT RESIGNATION

Srđana Taboroši, Biljana Maljugić, Zoran Lajić, Jelena Rajković Avdija, Siniša Mitić

https://www.tfzr.rs/emc/proceedings/EMC2023-Proceedings.pdf

Employee turnover can have negative consequences for companies, including high costs, low productivity, and low employee morale. To address this issue, companies should focus on increasing job satisfaction, organizational commitment, and competitive compensation, creating a healthy work culture, and promoting open communication. The COVID-19 pandemic has led to the emergence of the "great resignation" trend, prompting workers to reconsider their career choices and seek better job opportunities. Although its long-term effects are unknown, it has already led to labor shortages in some industries such as healthcare. Quiet quitting is another issue that can affect employee turnover, where employees intentionally do the bare minimum or lack motivation in their work. Companies must maintain open communication with their employees to prevent passive resistance such as quiet quitting. In summary, managing employee turnover is crucial for companies, and they must adapt to the evolving needs and expectations of their workforce to maintain a productive and motivated team.

employee turnover, great resignation, quiet quitting, post-pandemic workforce.

M33

XIII International Conference on Industrial Engineering and Environmental Protection

DIGITAL INNOVATIONS AND DIGITAL TRANSFORMATION OF BUSINESS ORGANIZATIONS

Biljana Maljugić, Srđana Taboroši, Dijana Tadić, Marija Matotek Anđelić, Nenad Dajić

https://www.tfzr.rs/iizs/files/IIZS%202023%20Proceedings%20Final.pdf

Digitized society sets more and more demands for the development of digital innovations. The paper presents the role of digital innovations, as well as integrated solutions aimed at digital transformation. Increasing business performance, competitiveness and sustainability of the company is achieved by establishing new business models. Digital transformation is based on the interaction of digital technologies, business and society. In the digital environment, attention is focused on innovations in the protection and security of big data.

Digital Technologies, Digital Innovation, Digital Transformation, Business Organizations

M33

Economic and Business Trends Shaping the Future

Impact of Big Five, Narcissism and Machiavellianism on Enterprise Potential and Individual Entrepreneurial Orientation

Srđana Taboroši, Edit Terek Stojanović, Jelena Rajković Avdija, Nemanja Berber, Jasmina Poštin, Milan Nikolić

https://ebtsf.eccf.ukim.edu.mk/wp-content/uploads/2019/05/EBTSF-23_paper_7819.pdf

The paper examines the influence of dimensions of the Big Five, Narcissism, and Machiavellianism on dimensions of Enterprise potential and Individual entrepreneurial orientation. The research was carried out in Serbia, and the respondents were students, with the sample consisting of 400 respondents (students). Openness to experience has the strongest positive influence on the Enterprise potential and Individual entrepreneurial orientation dimensions, followed by Narcissism, Conscientiousness, and Extroversion. In doing so, the following influences are especially highlighted: Openness to experience on Creativity and Innovativeness; Narcissism on Leadership and Achievement; Consciousness on Proactiveness; Extroversion on Achievement and Risk-taking. The positive influence of Conscientiousness and Machiavellianism on Leadership, as well as the negative influence of Neuroticism on the observed dependent variables, should still be highlighted. The results are discussed in the paper. The theoretical significance of the work is that the influence of personal characteristics and internal mechanisms of individuals, which activate entrepreneurial potential and entrepreneurial orientation, were examined as a basis for the subsequent possible development of immediate entrepreneurial intentions. Previous research is mainly based on examining the direct effects of personal characteristics on entrepreneurial intentions.

Big Five, Narcissism, Machiavellianism, Enterprise potential, Individual entrepreneurial orientation, Students, Serbia.

M33

Serbian Journal of Engineering Management

The role of Tik Tok social network in developing public relations

Srđana Taboroši, Biljana Maljugić

https://scindeks-clanci.ceon.rs/data/pdf/2466-4693/2022/2466-46932201031T.pdf

The importance of establishing communication with users and consumers, through social networks, is increasingly recognized and is present in the modern business world. Public relations enable building trust and gaining loyalty among users, and the activities of this business function are increasingly manifested through digital, social media channels. Establishing a close relationship between consumers and the company, the exchange of the most important and new information is achieved thought all social media, but in different ways. Due to its specificity, Tik Tok as a social network is becoming more widespread and gaining an increasing number of users. In this paper, the authors analyze the importance of using this social network in modern public relations and the changes that Tik Tok social network brings in the process of communicating with the public.

public relations, communication, social networks, Tik Tok.

M52

JOURNAL OF ENGINEERING MANAGEMENT AND COMPETITIVENESS (JEMC)

The impact of depression on work performance in teleworkers in Serbia

Srđana Taboroši, Dorontinë Berishaj

https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2022/2334-96382201065T.pdf

Teleworking, as a new method of work, implies working out of a designated office space using informational technologies. As a modern work practice, it became popular in recent years but abruptly developed in the last two years with the COVID 19 pandemic when a large number of companies were forced to perform remotely resulting in challenges. This research aims to examine how mental health can affect work performance in teleworking employees. The sample holds 134 respondents conventionally and remotely employed in Serbia who were interviewed using the CES-D self-assessment scale, with 20 questions measuring depressive symptomatology. This study demonstrates the connection between the methods of work and the mental state and their influence on work results. Teleworkers in Serbia show higher values of depression than conventional employees which can negatively affect their work performance. This research contributes to the improvement of remote employee management in Serbia and gives recommendations on how to notice depression in teleworkers, prevent it and reduce its effects.

Teleworking; Depression; Work performance; Age; Remote workforce.

M51

Sustainability

Impact of Using Social Media Networks on Individual Work-Related Outcomes

Srđana Taboroši, Jovanka Popović, Jasmina Poštin, Jelena Rajković, Nemanja Berber, Milan Nikolić

https://www.mdpi.com/2071-1050/14/13/7646

This paper aims to determine the effects of using social networks on work-related outcomes. Observed work-related outcomes are job satisfaction, organizational commitment, and work performance. The moderating effects of gender and age of respondents on the given relations were also observed. In addition, this paper aims to consider the theoretical and practical implications of such research. The research was conducted in West Balkan countries: Bosnia and Herzegovina, Croatia, Montenegro, North Macedonia, and Serbia. Respondents were employed in organizations in these countries and 313 complete questionnaires were collected. The number of social media networks and somewhat frequency of social media networks usage and the number of photos has a positive effect on individual outcomes of employed persons. Daily time usage, frequency of posting photos, number of groups, and number of groups (active participant) have negative effects on individual outcomes of employed persons. Prolonged use of social media networks (during the day) can especially reduce job satisfaction while joining a large number of groups severely jeopardizes organizational commitment. Active participation in a number of groups significantly reduces salary satisfaction and organizational loyalty among male employees. Excessive use of social media network sites and frequent posting of images can reduce satisfaction with the nature of work and work performance among older employees. The discovered connections and influences have scientific and practical significance, which is explained in the paper.

social media; job satisfaction; organizational commitment; work performance; employees

M22

JOURNAL OF ENGINEERING MANAGEMENT AND COMPETITIVENESS (JEMC)

Effects of gender, age, and education on entrepreneurial orientation and intentions among freelancers

Srđana Taboroši, Edit Terek Stojanović, Milan Nikolić, Predrag Mali, Siniša Mitić, Edin Strukan

http://147.91.177.109/jemc/files/Vol12No2/V12N22022-07%20Taborosi%20et%20al.pdf

The topic of this paper are the values of the individual entrepreneurial orientation and the Theory of planned behavior dimensions, among freelancers in the Western Balkan countries (Bosnia and Herzegovina, Croatia, Montenegro, and Serbia). The effects of four control variables: gender, age, education level, and previous entrepreneurial experience were also examined. Freelancers best perceive support for an entrepreneurial venture as well as their proactivity. Entrepreneurial intentions were assessed as the worst. The greatest impact on the observed dimensions occurs in the division of the sample into freelancers who have/do not have previous experience in entrepreneurship. As for the other control variables, statistically significant differences occur in only three other cases: dimensions RT - Risk-taking and PBC - Perceived behavioral control on the side of male freelancers, and dimension IN - Innovativeness on the side of younger freelancers. A comparison was made with a similar study, where the respondents were conventional employees. In general, freelancers have greater entrepreneurial intentions than conventional employees. Freelancers are more consistent in terms of entrepreneurial intentions: there are no differences in these intentions if the sample is divided according to the gender and age of freelancers. These results are discussed in the paper.

Individual entrepreneurial orientation; Theory of planned behavior; Entrepreneurial intention; Freelancers; West Balkan.

M51

Anali Ekonomskog fakulteta u Subotici

Job satisfaction in the conventionally employed and teleworkers: The impact of gender, age and education

Srđana Taboroši, Jovanka Popović, Jasmina Poštin, Marko Konjikušić, Milan Nikolić

https://anali.ef.uns.ac.rs/index.php/AnnalsEFSU/article/view/135

This paper examines and analyzes the differences in job satisfaction among conventionally employed and teleworkers. Differences were examined for three control variables: gender, age, and education of the respondents. The research was conducted in West Balkan countries (Bosnia and Herzegovina, Croatia, Montenegro, North Macedonia, and Serbia), and included 313 respondents (conventionally employed and teleworkers). Teleworkers are more satisfied than conventionally employed. This is most evident through satisfaction with all forms of compensation, procedures, and associates. Job satisfaction is higher in men, both who work conventionally and who telework. Men are significantly more appreciative of opportunities for advancement, as well as achieving additional benefits and rewards. Younger respondents have greater job satisfaction than older respondents, this only applies to conventionally employed. There are no differences in job satisfaction within teleworkers, depending on their age. Job satisfaction does not depend on the level of education of the respondents, and this applies to both conventionally employed and teleworkers. Companies that apply telework more objectively evaluate the results of their employees' work and the contribution they provide to the company, and in accordance, they adequately reward and promote employees. Thus, all age and educational categories of employees see their chance in teleworking conditions.

job satisfaction, tele-workforce, employees, West Balkan

M51

XII International Symposium Engineering Management and Competitiveness 2022

RISK ANALYSIS AND RISK MANAGEMENT IN BUSINESS PRACTICE

Biljana Maljugić, Marija Matotek Anđelić, Srđana Taboroši

https://www.tfzr.rs/emc/proceedings/EMC2022_Proceedings.pdf

Sudden and frequent changes in the market have conditioned the growing importance of risk management. Given that small and medium enterprises are "weak" to change and react badly in crisis situations, risk analysis is especially recommended. The risk management process optimizes business decisions in accordance with the identified risks in order to control risk and reduce consequences. Ten risks per medium-sized enterprise and their values are tabulated in the paper. The FMEA method was applied for risk analysis in the implementation of ISO 9001:2015 in a company that is not subject to standardization. The introduction of standardization carries certain acceptance risks that can be appropriately minimized in a timely manner and directed towards more stable operations.

Risk analysis, Criteria, Methods, Standardization, Risk management

M33

XII International Symposium Engineering Management and Competitiveness 2022

THE ROLE OF PUBLIC RELATIONS IN CORPORATE SOCIAL RESPONSIBILITY

Biljana Maljugić, Srđana Taboroši

https://www.tfzr.rs/emc/proceedings/EMC2022_Proceedings.pdf

The field of communication includes Public Relations, but also Corporate Social Responsibility. The importance of these business functions is increasingly recognized in their synergy and joint action, and it has been confirmed in business practice. Information Technologies provide opportunities for new forms of communication that build on the theory of Public Relations. Corporate Social Responsibility improves the business and the quality of life of the entire society. The International Standard ISO 26000 provides guidelines for conducting socially responsible business activities in a global environment. Greater commitment to this standard is recommended for domestic companies in the Republic of Serbia in order to increase competitiveness and reputation.

Public relations, Corporate social responsibility, Communications, Digital media

M33

XII International Symposium Engineering Management and Competitiveness 2022

THE ROLE OF SOCIAL MEDIA IN THE DECISION-MAKING PROCESS

Srđana Taboroši, Aleksandra Kovačević, Biljana Maljugić

https://www.tfzr.rs/emc/proceedings/EMC2022_Proceedings.pdf

In this paper, the authors define the theoretical connections between social networks and decision-making processes. Social networks have become a common part of everyday life, and all segments of society in some way participate in communication with peers using some of these platforms. As the way and channel of communication have changed, so have social networks strongly influenced the redesign of the way of thinking and creating opinions in the population. Shared opinions on something in the population can have a significant impact on the decision-making process within the company. With an adequate analysis of the attitudes of the population on social networks, the company can react in a timely manner and improve business and using the same communication channels, a certain decision within the company can be better approached and explained to users, thus reducing resistance to changes that may occur in consumers. Social networks have a multidimensional influence in the decision-making process and it is important to use their potential properly to improve business and improve competitiveness, especially in times of crisis.

Decision-making, Social networks, Customer participation, Choice

M33

XII International Conference Industrial Engineering and Environmental Protection 2021

THE ROLE OF ORGANIZATIONAL BEHAVIOR IN THE DEVELOPMENT OF QUALITY AND RESPONSIBLE BUSINESS

Biljana Maljugić, Srđana Taboroši

https://www.tfzr.rs/iizs/files/IIZS%202022%20Proceedings.pdf

The paper presents the role of organizational behavior, observing the field from the point of view of the initial factor for business improvement and the long-term survival of a business organization. The adoption of Quality Management System-QMS and the action of the business organization in Corporate Social Responsibility-CSR initiatives are indicators of quality and responsible business. The possibilities and benefits of implementing QMS and CSR and their impact on leadership, employees, work performance, and company performance were discussed. The implementation of international standards significantly contributes to organizational behavior through guidelines for recruitment and selection of personnel, as well as the necessary procedures for the implementation of social responsibility activities. Based on examples confirmed in business practice, recommendations and guidelines for business improvement are given.

Organizational Behaviour, QMS, CSR, Socially Responsible Business

M33

Ekonomski izazovi

The influence of organizational culture on the reengineering process

Srđana Taboroši, Aleksandra Kovačević

https://scindeks.ceon.rs/article.aspx?artid=2217-88212119058T%26lang%3Den&lang=en

Reengineering is considered one of the radical measures that goes beyond the traditional styleof management and corrects mistakes made by the organization in previous time periods.Companies often have to solve problems by starting from scratch, and this requires a lot ofefforts and is often the only way for it to survive if it is in a crisis. All the characteristics of anorganization in a certain way affect its formation and culture, and each organization has itsown culture, even the lack of it represents a certain organizational culture. As reengineeringrequires radical changes in business, the manner and success of implementation largelydepends on the organizational culture. Proper management of aspects of organizational cultureenables companies to successfully implement the reengineering process in times of crisis.

reengineering, organizational culture, changes, flexibility

M52

Trendovi u poslovanju

The influence of national culture on remote work

Srđana Taboroši, Biljana Maljugić

https://scindeks.ceon.rs/article.aspx?artid=2334-816X2102116T%26lang%3Dsr&lang=en

With globalization and the emergence of a growing number of international companies, the influence of national culture on various aspects of human life in management has become particularly important in recent decades in modern business. Due to the encounter of different cultures from all over the world, it is impossible to avoid the influence of these cultural differences and the possibility of conflicts is great, so modern leaders and managers try to find good techniques of proper management of different people using knowledge of national culture. Any form of conflict, even constructive conflicts, can have a negative impact on the work performance of employees, and in international companies a large number of conflicts is a direct consequence of a lack of understanding of national culture. Teleworking and flexible forms of work are the result of the technological revolution and globalization. Although insufficiently researched form of work, it is gaining more and more attention of the authors. Managers face new challenges in managing employees working remotely, especially in multinational and multiethnic environments of international companies, so it is important to explore aspects that affect their work performance.

national culture, teleworking, performance, globalization

M51

XI International Symposium Engineering Management and Competitiveness 2020

MARKETING AND MODERN BUSINESS

Biljana Maljugić, Srđana Taboroši

https://www.tfzr.rs/emc/proceedings/Proceedings_EMC2021.pdf

Today, marketing is seen as a leading operation in company management process. Marketing finds its strength in information from the market, and its effectiveness using the knowledge to create action models and strategies according to the loyalty of consumers or users. This paper is focused on the development of marketing in modern business, especially in the field of modern business practice. In synergy with socially responsible business, marketing contributes to the creation of business excellence and strengthening the competitive advantages of the company.

Marketing, marketing management, holistic marketing, users, technology.

M33

XI International Symposium Engineering Management and Competitiveness 2020

ANALYSIS OF THE IMPACT OF BUSINESS QUALITY ASPECTS ON THE COMPETITIVENESS OF DOMESTIC ENTERPRISES IN CENTRAL BANAT

Biljana Maljugić, Srđana Taboroši

https://www.tfzr.rs/emc/proceedings/Proceedings_EMC2021.pdf

The authors present the results of research on the application of aspects of business quality in domestic companies. The research was conducted on the territory of Central Banat. Respondents are company executives. The correlation of profitability and competitiveness variables was established by statistical analysis. The impact of the application of quality aspects on the variables: profitability, competitiveness and competitiveness of domestic companies outside national borders. This was established by comparing the impact of two groups of answers: YES and NO by analyzing central values. The results of the research indicate inadequate management in domestic companies. A small number of companies apply aspects of business quality, which shows that domestic companies are not competitive enough in the foreign market.

aspects of quality, profitability, competitiveness, Central Banat.

M33

XI International Conference Industrial Engineering and Environmental Protection 2021

SELECTION OF CONSTRUCTION SITE MANAGER IN THE COMPANY "KRAFT PORT" DOO NOVI SAD: MULTICRITERIA APPROACH

Branislav Kuzmanović, Srđana Taboroši, Jelena Rajković Avdija, Siniša Mitić, Milan Nikolić

https://www.tfzr.rs/iizs/files/IIZS%202021%20Proceedings.pdf

The paper presents the procedure for selecting a construction site manager in the company "KRAFT PORT" DOO Novi Sad. This company is engaged in performing construction work for high-rise buildings. The selection of the construction site manager was made between seven available candidates (seven actions, ie seven managers), based on seven criteria. The method of multicriteria analysis was used: The method of Hierarchical additive weights. It has been shown that numerous problems in management and business decision-making can be successfully solved through appropriate methods of multicriteria analysis.

Managerial selection, Multicriteria analysis, Hierarchical additive weight method.

M33

XI International Conference Industrial Engineering and Environmental Protection 2021

INTERNAL COMMUNICATION IN THE COMPANY "KRAFT PORT" DOO NOVI SAD

Branislav Kuzmanović, Jelena Rajković Avdija, Srđana Taboroši, Siniša Mitić, Milan Nikolić

https://www.tfzr.rs/iizs/files/IIZS%202021%20Proceedings.pdf

In this paper, the state of the internal communication item in the company for construction, trade and services "KRAFT PORT" DOO Novi Sad is examined. In addition, the condition of the observed items was examined depending on the age of the respondents and the level of education of the respondents in the company (high school or higher education). Respondents are employed in the observed company. The results show that the internal communication in the company "KRAFT PORT" DOO is very favorable and at a high level. Older employees, as well as employees with higher and higher education, more favorably assess the overall importance of communication in the company and the quality of information exchange in the company. Accordingly, the proposal is to strengthen vertical communication with younger employees and employees with high school.

Managerial selection, Multicriteria analysis, Hierarchical additive weight method.

M33

XI International Conference Industrial Engineering and Environmental Protection 2021

ECOLOGICAL IMPACT OF TELEWORK

Srđana Taboroši, Biljana Maljugić, Aleksandra Kovačević

https://www.tfzr.rs/iizs/files/IIZS%202021%20Proceedings.pdf

Teleworking as a new method of work emerged with the development of information technologies, and it significantly popularized by the development of the internet. In addition to the socioeconomic benefits of this method of work, due to the COVID-19 pandemic and the large number of companies that were forced to apply telework, the positive effects of this form of work on the environment have been noticed. By reducing commuting, lower consumption of work materials and electricity, teleworking can become more sustainable compared to conventional working methods if it is carried out in a planned and systematic manner.

teleworking, ecology, environment, sustainability

M33

XI International Conference Industrial Engineering and Environmental Protection 2021

ANALYSIS OF OPPORTUNITIES FOR PRODUCTIVITY IMPROVEMENT OF DOMESTIC ENTERPRISES

Biljana Maljugić, Srđana Taboroši

https://www.tfzr.rs/iizs/files/IIZS%202021%20Proceedings.pdf

Modern business and Industry 4.0, confirm the need for innovative action and the acquisition of new knowledge in order to improve productivity and competitiveness. In order to improve the placement of the domestic economy in the global environment, due to hyper-competition, domestic companies must primarily adopt the ways of managing modern techniques and methods modeled on the best examples from business practice. Knowledge management, quality management, and marketing management are not sufficiently present in the business of domestic companies. A low level of productivity and technological equipment confirms the lack of knowledge and inadequate management, which results in unsatisfactory competitiveness.

global market, competitiveness, industry 4.0, knowledge, productivity

M33

Šesti naučno-stručni skup Politehnika

THE IMPORTANCE OF EDUCATION AND MOTIVATION OF EMPLOYEES FOR THE APPLICATION OF SAFETY MEASURES AT WORK IN SMALL AND MEDIUM ENTERPRISES IN THE FUTURE

Aleksandra Kovačević, Srđana Taboroši, Dijana Tadić

http://tiny.cc/b9g4101

Modern business processes require the improvement of the entire staff. It is considered thatit is not enough to direct the education of employees in only one segment, but it is considered that itis necessary to conduct education at all levels in the company. It is especially necessary to focus onthe safety and health of employees. Given that he lives in a time of increasingly rapid, dramatic,complex and unpredictable changes inthe business environment, it isnecessary to find a way to adaptto them. The new economy views the application of the concept of knowledge management as one ofthe main principles for achieving competitive advantages in the internal and external environment aswell as in the market.

economics, knowledge management, competition, employee health, education

M33

JOURNAL OF ENGINEERING MANAGEMENT AND COMPETITIVENESS (JEMC)

ORGANIZATIONAL COMMITMENT AND TRUST AT WORK BYREMOTE EMPLOYEES

Srđana TABOROŠI, Edin STRUKAN, Jasmina POŠTIN, Marko KONJIKUŠIĆ,Milan NIKOLIĆ

http://test.tfzr.uns.ac.rs/jemc/files/Vol10No1/V10N12020-05%20Taborosi%20et%20al.pdf

This paper examines and analyzes the differences in organizational commitment and trust at work among conventionally employed and remote employees. Two additional control variables are introduced into the research: Gender and Age of the respondents. The survey included 265 respondents employed in organizations in Serbia (88.3%) and surrounding countries (Bosnia and Herzegovina, Montenegro, Croatia). Remote employees show stronger organizational commitment and trust at work than conventional employees. This applies to the following four dimensions: organizational identification, faith in intentions of peers, confidence in actions of peers and confidence in actions of management. At the same time, the overall sample shows that the degree of engagement at work, as well as the degree of loyalty to the organization, does not depend on the way they work (conventionally or remotely). However, male teleworkers have a very low level of organizational loyalty and it will not be a problem for them to leave their current job if they are offered a better position at another organization. Older teleworkers exhibit statistically significantly greater confidence in management intentions than younger teleworkers. Leaders and managers in conventional organizations should be aware of the potential for employees to experience a decline in organizational identification and confidence in peers and managers. Organizations practicing teleworking must make sure that male teleworkers have low organizational loyalty and can easily leave their current job.

Organizational commitment; Trust at work; Employees; Gender; Age.

M51

X International Symposium Engineering Management and Competitiveness 2020

BUSINESS QUALITY OF DOMESTIC COMPANIES IN THE CITY OF ZRENJANIN

Biljana Maljugić, Dragica Radosav, Nadežda Ljubojev, Srđana Taboroši

https://www.tfzr.rs/emc/proceedings/Proceedings_EMC2020.pdf

The authors present the results of business quality research, observed from the business aspect of management. The research was conducted in domestic companies on the territory of the City of Zrenjanin. Based on the results of the research, it can be concluded that the business quality of the analyzed domestic companies in the city of Zrenjanin is unsatisfactory, which confirms the hypothesis. Inadequate knowledge of international standards in the field of quality management is present in the companies covered by this research. Business efficiency is at a low level because some companies do not conduct modern methods and techniques. Respondents do not recognize the basic aspects of business quality, productivity, costs, and their impact on price, all within an adequate management system of the organization. However, for the quality, management is a paramount. Therefore, it is necessary to adopt new knowledge and implement it in practice. This includes the application of information and communication technologies (ICT) for more efficient business and new technologies brought by Industry 4.0 to increase productivity and improve the quality of existing products / services

business quality, knowledge productivity, modern methods and management techniques, Zrenjanin.

M33